CARRIAGE TERMS

Thank you for shopping with PEARLY WHITE TEETH LLC.
We are committed to providing customers with a secure, efficient, and reliable shipping experience for all orders placed through our website.

Please review the following Shipping Policy carefully before completing your purchase.

1. Shipping Service Area

At this time, PEARLY WHITE TEETH LLC only ships orders within the United States.

Domestic Shipping Only

We currently support shipping to:

  • Residential addresses within the United States
  • Commercial/business addresses within the United States

We currently do not offer:

  • International shipping
  • Shipping to foreign countries
  • Delivery to U.S. overseas territories
  • Freight forwarding services

Only shipping methods available for eligible U.S. addresses will appear during checkout.

2. Order Processing Schedule

Orders are generally prepared and processed within 1–3 business days after payment confirmation.

Processing Notes

  • Business days exclude weekends and U.S. federal holidays.
  • Orders placed after business hours may begin processing on the next business day.
  • Processing times may increase during:
    • Promotional events
    • Holiday shopping seasons
    • Inventory restocking periods
    • High order volume periods

PEARLY WHITE TEETH LLC reserves the right to extend processing times when necessary to ensure accurate order fulfillment and shipping quality.

3. Estimated Delivery Time

After shipment, standard domestic delivery within the United States generally requires:

Standard Shipping

Estimated Delivery: 3–7 business days

Please note that delivery estimates are not guaranteed delivery dates.

Actual transit times may vary depending on:

  • Shipping destination
  • Weather conditions
  • Regional carrier operations
  • Transportation disruptions
  • Peak seasonal demand
  • Public holidays
  • Force majeure events

Certain remote or rural areas may experience additional transit time.

4. Shipping Carriers

To provide dependable delivery service, PEARLY WHITE TEETH LLC works with major U.S. shipping carriers, including but not limited to:

  • USPS
  • UPS
  • FedEx

The carrier assigned to an order is selected automatically based on:

  • Package size and weight
  • Delivery location
  • Shipping efficiency
  • Carrier availability

Customers may not always be able to select a preferred carrier.

5. Shipping Confirmation & Tracking

Once an order has been shipped, customers will receive a shipping confirmation email containing:

  • Tracking number
  • Carrier information
  • Shipment status details

Tracking updates may take time to appear after the label has been created.

If you do not receive a tracking email:

  • Please check your spam or junk folder;
  • Verify the email address entered at checkout;
  • Contact customer support for assistance if necessary.

6. Customer Shipping Responsibilities

Customers are responsible for ensuring all shipping information submitted during checkout is complete and accurate, including:

  • Recipient name
  • Shipping address
  • Apartment or unit number
  • Phone number
  • Email address

PEARLY WHITE TEETH LLC is not responsible for delivery issues caused by:

  • Incorrect addresses
  • Missing address details
  • Failed delivery attempts
  • Refused packages
  • Inability to access the delivery location

Additional shipping fees may apply if a package must be reshipped due to customer-provided address errors.

7. Undeliverable or Returned Packages

If a package is returned to us because:

  • The address was incorrect,
  • Delivery attempts were unsuccessful,
  • The package was refused,
  • The package was unclaimed,

we may contact the customer to arrange reshipment.

Additional shipping charges may be required before resending the package.

If the customer does not respond within a reasonable period, the order may be treated according to our Refund Policy.

8. Delayed Shipments

While we make every reasonable effort to ensure timely delivery, delays may occasionally occur for reasons outside our control.

These situations may include:

  • Severe weather conditions
  • Carrier transportation interruptions
  • Natural disasters
  • High seasonal shipping volume
  • Technical system outages
  • Labor shortages or strikes
  • Public emergencies

PEARLY WHITE TEETH LLC cannot guarantee uninterrupted carrier operations or exact delivery dates.

If your tracking information has not updated for an extended period, please contact us and we will assist in reviewing the shipment status.

9. Lost, Stolen, or Damaged Packages

Damaged Shipments

If your order arrives visibly damaged:

  • Please retain the original packaging;
  • Take clear photos of the package and product condition;
  • Contact customer support promptly after delivery.

Lost Packages

If tracking indicates delivery but the package cannot be located:

  • Check nearby areas or with household members;
  • Contact the shipping carrier directly;
  • Reach out to us for further assistance.

Information We May Request

To investigate shipping issues, customers may be asked to provide:

  • Order number
  • Tracking number
  • Photos of damaged items or packaging
  • Description of the issue

Resolution options may vary depending on the circumstances and carrier investigation results.

10. Shipping Restrictions

For safety, legal, or logistical reasons, certain products or shipping destinations may occasionally become unavailable.

PEARLY WHITE TEETH LLC reserves the right to:

  • Refuse shipment to certain locations;
  • Limit shipping quantities;
  • Cancel shipments that violate applicable laws or carrier restrictions.

Customers will be notified if shipping limitations affect their order.

11. Multiple Item Orders

Orders containing multiple items may occasionally:

  • Ship separately,
  • Arrive in multiple packages,
  • Use different carriers.

This may occur due to inventory availability, warehouse logistics, or packaging efficiency.

Customers may receive separate tracking numbers for split shipments.

12. Policy Changes

PEARLY WHITE TEETH LLC reserves the right to modify or update this Shipping Policy at any time without prior notice.

Changes become effective immediately upon posting to the website.

Customers are encouraged to review this page periodically for the latest shipping information.

13. Contact Information

For questions regarding shipping, delivery status, or package issues, please contact PEARLY WHITE TEETH LLC using the contact information listed on our website.

Thank you for choosing PEARLY WHITE TEETH LLC.
We appreciate your trust and remain committed to providing dependable shipping service and a smooth shopping experience for every customer.